https://www.ocarrent.com | +66844080443
OCarRent provides car rentals in Udon Thani, Thailand, but customer feedback indicates the service frequently falls short of expectations. While the company markets modern, well-maintained cars, some renters mention concerns over cleanliness, aging vehicles, and slow maintenance. The booking system, though promoted as straightforward and transparent, can confuse users due to vague rental clauses and unexpected fees. Communication, even with bilingual assistance, is inconsistent at times, causing tourists to have trouble obtaining timely support. Despite claims of safety and quality service, delays at airport pickups and limited car availability during busy seasons have disappointed customers.
Explore the wide range of vehicles available from OCarRent in Udon Thani, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
Discover a detailed overview of OCarRent’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
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Write Review about OCarRentYo, OCarRent screwed me big time. The ride was dope at first but then boom, car broke down outta nowhere. Tried hitting their customer support but they straight-up ghosted me. Left me stranded with no backup or refund. Total nightmare, won’t touch these clowns again.
Man, booking with OCarRent wasn’t smooth at all. Showed up on time for my pickup, but the car wasn’t ready, and nobody texted me or gave a heads up. Had to wait over an hour! The car was fine but the hassle took the joy out of the trip. Communication is clearly lacking here, needs serious work.
The price was decent, and the car was alright but OCarRent barely kept me updated about my booking status and pickup instructions. It felt like they couldn’t care less about client communication. I had to call multiple times to get answers. Definitely not smooth.
I booked with OCarRent expecting a smooth start, but no. The car showed up late and had only half a tank of fuel instead of full as advertised. I had to fill up immediately before starting my day trip, which was annoying and made me question the reliability of their service.
Returned the car with no visible damage yet OCarRent complained and charged me for scratches I didn’t make. The customer support was rude and unwilling to discuss the situation fairly. This experience has destroyed my trust and I won’t use their service again.
I arrived at the pickup location only to find the car was not there. No call, no message, just silence. After waiting for hours, I had to arrange alternative transport last minute, ruining my schedule. Extremely unprofessional and inconsiderate.
I booked weeks ahead but when I showed up, no record of my reservation was found. After weeks of back and forth, I still waited without refund or clear solution. Such poor management makes me never want to rent from OCarRent again.
I do not recommend renting a car from OCarRent. The vehicle I received was dirty, and the interior smelled like cigarettes. This made my trip uncomfortable. I expected proper hygiene standards, especially when paying a decent price for the service. This was a major letdown.
I was really let down by OCarRent. The car I received was not cleaned properly and there were mechanical issues that made the ride uncomfortable. When I contacted customer service, the response was slow and not very helpful. For the price, I expected much better service and reliability. Definitely would reconsider using them again.
I was shocked when I opened the car door and found gum stuck under the seats and odd smells everywhere. Not something you expect from a paid service. OCarRent really needs to focus on cleanliness to avoid driving customers away.
I thought booking through OCarRent would be straightforward, but I ended up facing a lot of hidden charges that were not mentioned upfront. The terms and conditions were confusing, and I wasn’t clearly told about insurance costs and extra fees beforehand. This lack of transparency spoiled my trip, and I cannot recommend them based on this experience.
At first, OCarRent seemed affordable, but then my credit card was charged extra for insurance and other fees that were not pointed out during booking. It felt like a sneaky tactic to get more money. I will think twice before using any service that hides the true cost like this.
The car rental itself was okay, but when I had an issue with the car locking system, contacting OCarRent's support was a nightmare. They took a long time to respond and did not provide a quick solution, which stressed me out during my vacation. This kind of service needs massive improvement.
I found the OCarRent booking system confusing and hard to navigate. The terms and conditions weren't clear about mileage limits and fuel policy which led to extra charges I did not expect. For a car rental, clarity is key, and they definitely fell short in this area.
The OCarRent site looked good but kept glitching while I tried to confirm my booking. It kept crashing mid-payment and I nearly lost my spot. Finally got it done but that was stressful and not what I expected from a supposed professional rental service.
When the car was given to me, I noticed multiple dents and the brakes felt weak. It made me very uncomfortable driving, jeopardizing my safety. This poor maintenance is unacceptable from a rental company. I advise others to avoid OCarRent until they improve their fleet.
I booked a car listed as a recent model but got something older and showing lots of usage. While the car ran fine and I completed my journey without issues, I felt misled by the description on the website. Accuracy in what they advertise would be appreciated.
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