https://www.jamesblond.co.nz/ | 0800 525 663
Operating in Auckland, New Zealand, James Blond Rentals provides car, van, and truck hire services, but customer experiences often reveal shortcomings. Marketed as affordable and convenient, many renters find the vehicle fleet old, not thoroughly cleaned, or insufficiently maintained. Booking and collecting vehicles can be slow, particularly during peak hours near Auckland Airport, with staff communication sometimes unreliable. Though it promotes flexible rental terms and transparent fees, some clients have faced additional charges and vague policies, leading to frustration. Even with decades in business, the company's service reliability and vehicle condition remain inconsistent, causing some customers to prefer other Auckland providers.
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Write Review about James Blond RentalsBooked with James Blond Rentals last week. The car was alright but had some scratches and the AC was a bit weak, which is not cool when it’s hot outside. Staff was polite but seemed kinda distracted. Expected more for the price paid. Might check other places next time for a smoother deal.
My experience at James Blond Rentals was pretty straightforward. They got me a functional car quickly without any drama. It was an older model with minimal bells and whistles, but it served its purpose well on my road trip. If you want a no-frills rental with decent support, this is a safe bet.
James Blond Rentals delivered a pretty solid experience altogether! The vehicle was well-maintained and the staff super chill and helpful, answering all my questions quickly. Pickup and drop-off were smooth without any hassle. I’d say if you need a simple rental in NZ, these guys got you covered.
Had an alright time renting from James Blond Rentals. The car kinda smelled like someone smoked inside, which was a bummer. But the process was quick to get the keys and drop the vehicle back. Staff seemed friendly enough but wasn’t overly helpful with my questions on local routes. Could improve the car upkeep tho.
Being local, I’ve used James Blond Rentals a couple times for short trips. The team is always upbeat and efficient which I appreciate. Though the cars sometimes feel outdated, they run okay and get you where you want to go. For the price and convenience, I’d say it’s a decent option if you’re not picky about having a new vehicle.
Overall, the car was fine and got me around New Zealand without issues. The reservation process was straightforward but lacked clear communication about extra fees upfront. This caused minor confusion at pickup. Customer support answered my questions but took a bit longer than expected. Still, the price was decent, making it an average rental.
Customer service was very supportive and made the booking process easy, especially since I was traveling internationally. However, the vehicle had some mechanical issues that I had to get resolved midway. The inconvenience was noticeable but fixed with some hassle. Would recommend with reservations if they improve their car maintenance.
I rented a car from James Blond Rentals last month, hoping for a smooth experience. Unfortunately, the car had noticeable wear and wasn't as clean as promised on the website. Customer service seemed apathetic when I raised concerns, which left me dissatisfied. For a company with such a slick online presence, I expected better quality and attentiveness.
I found James Blond Rentals to be a reliable choice for my New Zealand visit. Their vehicles were as described, and booking online was convenient. The team handled all paperwork promptly, and the rental terms were clear with no hidden surprises. It’s a professional operation and suited my travel needs perfectly.
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