https://goldcar-rent.com/ | +244 923464854
Gold Car Limited (GOLDCAR), based in Lobito and Luanda, Angola, has provided car rentals since 2013. User reviews show mixed opinions on service reliability. The company advertises a modern vehicle fleet and rental flexibility, yet several cars have noticeable wear and lack proper maintenance. Internal cameras and breathalyzers aimed at safety often raise concerns about privacy and rider comfort. Airport pickups at Catumbela, Luanda, and Benguela are limited by sporadic availability, and customer support is sometimes slow to respond. Advertised “competitive prices” and “24/7 support” frequently contrast with reports of hidden charges, service delays, and restricted roadside assistance.
Explore the wide range of vehicles available from GOLDCAR in Benguela, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about GOLDCARThe rental car had a manual transmission which I’m unfamiliar with, and rather than giving proper instructions or any support, Goldcar staff dismissed my concerns quickly. Felt very dismissive and uninformed. Would not recommend for anyone who wants good customer treatment.
I booked my car online and checked all the costs carefully, but then they tried to charge me extra fees for insurance and cleaning at the counter - fees that weren’t clearly stated before. When I confronted the staff, they were unapologetic and rude. Definitely left a bad impression.
The car wasn't what was advertised on the website. There were mechanical faults that immediately showed themselves after I started driving. I contacted support and their reaction was very slow and unhelpful. Would be reluctant to use GOLDCAR again due to trust issues.
I was quite let down by my recent rental with GOLDCAR. The vehicle provided was not properly cleaned, and the engine had some concerning noises. Customer service was slow to respond when I reported these issues, which impacted my trip negatively. I expected a smoother experience and better vehicle upkeep from a reputed company.
When I got my car from Goldcar, it smelled like someone had been smoking inside for a long time. Despite calling them and reporting it, little was done. For a company of their size, this is unacceptable. Will think twice next time I rent a vehicle.
Look, Goldcar's pricing was super tempting and perfect for my short trip, but the car had some scratches and a few minor mechanical issues. It worked fine overall, but if you want something pristine, think twice. Customer service was polite but didn’t offer extra support.
Rented a car for my business trip through Goldcar. The vehicle was far from comfortable and not in great condition. The support team was not very communicative when I asked about billing errors. I think they need to improve follow-up and car maintenance for sure.
Making a reservation was clunky, and when I got to the desk, the car wasn’t ready for almost an hour. They didn’t give me any compensation or even a good reason. The car itself was just average. Not the type of service experience I expected given their advertisements.
The ride was rough and the interior had a strange odor - usually I don’t complain but this time was irritating. Cleanliness and maintenance seem lacking. They should definitely up their game to meet customer standards. Won't rush back either.
Honestly, I really didn't have the best time with Goldcar. The pickup process was chaotic, and they tried to hit me with hidden fees after I booked. Definitely check every line on your contract. The car was okay but nothing special. Wouldn't say I'd recommend them unless they clean up their act with pricing transparency.
What a hassle! They couldn’t find my reservation despite confirmation emails and I was left stranded waiting for over an hour. No sincere apology or real solution offered. The trip started with a lot of stress thanks to Goldcar’s awful admin.
I booked a compact but got a different car, no explanation, and the staff were rude when I protested. Totally frustrating, had to figure out alternate transport. Felt like they didn’t care at all. Not cool, Goldcar.
Used Goldcar for a month-long vacation. When the vehicle broke down halfway, getting assistance felt like a nightmare. Calling their customer support line meant waiting for ages and getting no useful help. Eventually managed to sort things myself, but it certainly wasn’t the stress-free rental promised.
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