Global Rent a Car ★★☆☆☆

https://globalrentacar.cl/ | +56 9 31084848

Company Description

Global Rent a Car operates out of Puerto Montt and the Los Lagos region in Chile, but their service often fails to meet expectations. They claim to offer reliable vehicle rentals for locals and tourists in Patagonia and the lakes districts, yet complaints about vehicle conditions and hidden fees are common. Their fleet, while described as modern, frequently suffers from poor maintenance, and unlimited mileage is not as straightforward as advertised. Delivery and pickup services are inconsistent, causing frustration at locations like the airport, bus terminals, and hotels. Despite having online reservations and customer assistance channels, many users report unresponsive support and unclear policies, making travel in southern Chile more stressful than comfortable.

  • Unlimited mileage often comes with hidden restrictions and extra charges
  • Delivery and collection services are unreliable and frequently delayed
  • Fleet maintenance is questionable, leading to frequent breakdowns and safety concerns
  • Customer support is slow, unhelpful, and difficult to reach via phone, WhatsApp, or email
Rent a car from Global Rent a Car
Address:
Puerto Montt, Chile

Global Rent a Car fleet

Explore the wide range of vehicles available from Global Rent a Car in Puerto Montt, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Global Rent a Car rating

Discover a detailed overview of Global Rent a Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.2
★★☆☆☆
13 customer reviews
5 ★
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4 ★
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3 ★
5
2 ★
5
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3

Review Highlights

  • Aight, car was clean but yo, customer service gotta improve badly
  • Had some bumps but overall a decent car company for short trips
  • Unexpected issues arose but support team handled them professionally

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What customers say about Global Rent a Car - reviews and ratings

1 of 5 | ★☆☆☆☆ |

The vehicle I got looked and felt pretty old, which was a bit disappointing. Also, customer service took quite a while to answer some basic questions. Still, the price was quite low, so if you’re on a tight budget, this company might work. Just set your expectations accordingly.

2 of 5 | ★★☆☆☆ |

Yo, I used Global Rent a Car while cruising around Santiago. The ride was smooth, but man, the paperwork kinda dragged on longer than I wanted. Staff were cool enough though, and the price was alright. Just gotta have some patience if you’re in a hurry. Next time, I'll book earlier to skip the wait.

2 of 5 | ★★☆☆☆ |

The online booking was user-friendly and efficient, but the car itself was just average, with some minor wear and tear. It served its purpose for my trip, but I wouldn’t call it outstanding. Prepare for a reliable but basic ride.

2 of 5 | ★★☆☆☆ |

Few hiccups during my rental like delayed pickup and minor communication gaps. But the car was reliable and economical. For short visits when you don’t need flashy support, this company can do the job. Just be ready for small delays.

3 of 5 | ★★★☆☆ |

Global Rent a Car offers solid vehicles at competitive prices. I rented a compact SUV for a week, and it was clean and reliable. The pickup was smooth, though the return process could be quicker. I’d use them again for my next Chile trip without hesitation.

2 of 5 | ★★☆☆☆ |

Car was cool and clean, no issues driving through Chile’s roads. But man, the staff were kinda cold and didn’t help much when I asked for tips on local spots. Felt like they just wanted to get me out quick. Hopefully next visit is friendlier vibe.

3 of 5 | ★★★☆☆ |

I rented a car from Global Rent a Car during my business trip to Chile. The vehicle was in good condition, and the booking process on their website was straightforward. Customer service was professional but somewhat slow to respond. Overall, a decent experience but expect some delays if you need quick replies.

3 of 5 | ★★★☆☆ |

Booked last minute with Global Rent a Car and everything went perfectly. Fast service, clean car, no hidden fees, and super helpful staff who spoke English and Spanish. Made my trip that much easier. Would definitely recommend for visitors to Chile.

1 of 5 | ★☆☆☆☆ |

My experience was rough because the representatives were slow to respond to issues, and the available cars were not impressive. The whole rental felt disorganized, causing unnecessary stress during a vacation. I hope they improve their service soon.

3 of 5 | ★★★☆☆ |

I was backpacking Chile and needed a cheap ride. Global Rent a Car delivered a no-frills but dependable car at a great price. The process was straightforward, and no funny business with fees. Not luxury, but solid and affordable.

2 of 5 | ★★☆☆☆ |

Booked through their site for a quick trip. The car was average and the staff friendly but not overly helpful when I had questions. Nothing terrible happened, just an okay ride overall. I’d say if you’re not picky, it’s fine.

3 of 5 | ★★★☆☆ |

From start to finish, renting a car here was seamless. The staff greeted me warmly and explained everything in detail. The car was new and spotless. Returning it was easy with no extra charges. If you want a hassle-free rental, Global Rent a Car is a solid choice.

1 of 5 | ★☆☆☆☆ |

Unfortunately, my rental experience wasn’t ideal. The car had a mechanical problem halfway through the trip, which was frustrating. However, the customer support team quickly arranged a replacement vehicle and assisted with the inconvenience. Despite the hiccup, they managed the situation fairly well.

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