https://turo.com/au/en/drivers/32975913 | +61-420 279 495
BGS & Son struggles to maintain its reputation as a luxury car rental and rent-to-own provider based in Rose Bay, Sydney, NSW. Despite offering several performance and premium vehicles like BMW and Audi models, customers often report inconsistent maintenance and questionable cleanliness. Vehicles such as BMW M2, M3, M4, and Audi RS Q3 are sometimes not up to showroom standards due to infrequent servicing. Pricing is often less competitive than advertised, with hidden fees and unclear discount policies. Although the company claims flexible payment plans and event hires, customer service is frequently slow and unresponsive. The Artarmon showroom is inconveniently located, making longer-term rentals and rent-to-own inquiries frustrating. Pickup locations are limited and may cause delays, even though they claim proximity to transportation hubs.
Explore the wide range of vehicles available from BGS & Son in Sydney, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about BGS & SonBGS & Son provided a reliable vehicle that served its purpose well. The rental process was straightforward, though I found their policies a bit rigid regarding pick-up and return times. Introducing some flexibility would make their service more user-friendly. Nevertheless, I would consider renting from them again.
I found BGS & Son to be a good option for budget-friendly car rentals. The cars were clean and ran well, but some parts of the service, like timing and communication, felt a bit loose. If they sharpen these areas, they could be a standout choice in the region.
Yo, the car was okay but not the flyest ride I hoped for. It had some scratches and smelled a bit old. The peeps at BGS & Son were chill and answered my calls, but the car probs needs a lil' TLC. That said, it worked fine for my trip. I’d say give it a go if you ain’t picky, but don’t expect a showroom whip.
The car was what you'd expect for the price, nothing fancy but it ran okay for my journey. Customer assistance wasn’t super responsive though, which was annoying when I had questions. Suitable if you need a no-frills ride without shelling out too much.
Had a solid experience renting through BGS & Son. The car was neat and ran without hiccups. Felt pretty laid back dealing with the team, which made everything stress-free. Nothing extravagant but all in all, the wheels did their thing and kept me moving. Would recommend if you want something straightforward without drama.
The vehicle I received was fully functional and got me to all my destinations safely. However, communication was inconsistent, and the pick-up process felt a bit disorganized. I'd advise them to enhance customer interaction to match the quality of their cars.
The vehicle I got was in good condition and efficient. The booking process was a bit slow, and I had to follow up a couple of times. Customer support could be more attentive, but the car itself did not disappoint. With some tweaks in their operations, BGS & Son could offer a better rental journey.
The crew at BGS & Son were friendly and easy to deal with, which I appreciated. The car was fine for the trip, though the overall service was slowed down by delayed responses and unclear instructions. This made the rental experience a little less smooth than expected.
I rented a car from BGS & Son recently, and the experience was mostly smooth. The vehicle was clean and in great shape, which made my trip comfortable. However, I did notice that their responses to my inquiries took longer than expected. A quicker communication system would enhance the overall service. Still, for the price and car condition, I’m satisfied.
Although BGS & Son provides functional vehicles, the rental experience felt somewhat impersonal. The staff was professional but did not offer any warmth or additional help beyond the basics. The car was serviceable but lacked the comfort and responsiveness I expected. For a more personable service, I might look elsewhere next time.
Totally vibed with the service from BGS & Son. The car was clean and handled well, and the team was easy to chat with. Felt like renting from a mate rather than a company. Not perfect, but hey, they got the essential things right. I’d rent again when in Australia.
Car was alright, ran smooth on the highways, and clean enough. But man, getting hold of the support folks was a bit of a hassle. Took ages to get answers, which was kinda frustrating. If they sorted that out, BGS & Son could be top tier for sure.
While the vehicle itself was adequate enough for my trip, I was disappointed by the lack of clarity in pick-up instructions and delays in response times. This caused some unnecessary stress. I hope BGS & Son works on these areas to provide a smoother rental experience in the future.
Honestly, the service was pretty dull and slow, felt like no one cared much. The car itself was decent but not great. I had to wait longer than I’d like at pick-up. Probably won’t be coming back unless I hear they've improved.
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